My Computer cannot resolve DNS How can I fix it
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Problem:
Internet access is not available on my machine, but I still need to connect to encomPOS via my network or online connection.
Solution:
If you physically have access to the internet, but DNS services are not returning websites, changes can be made to your 'hosts' file to compensate.
1st open up the hosts file. This is located traditionally in
C:/Windows/System32/Drivers/etc
The Windows part above could be Winxp if 'Windows' doesn't exist!
Double click on 'Hosts' and open using 'Notepad'
Scroll to the bottom of the document which should look something like :-
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
Now under the last line add
62.121.29.84 help.callremote.com
62.121.29.85 rpc.callremote.com
You can add other specific addresses here, but these will permit our remote support systems.
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